FAQs - Frequently Asked Questions :: Luthuli.co.ke

Got Questions? We’ve Got Answers!

These are some of the Frequently Asked Questions

  • How to register/sign in as a vendor?

    On right top of navigation bar, click on Log in/Register.
    Click on Register.
    Click on the dropdown then select vendor (this will enable the system to register you as a vendor in case you miss this out you be registered as a Customer by default).
    Fill in the form.
    Then finally click on Register (at the bottom of the form).

  • How to register/sign in as a customer?

    On right top of navigation bar, click on Log in/Register.
    Click on Register.
    On the dropdown select shopper.
    Then fill in your information.
    Then finally click on Register (at the bottom of the form).

  • How to add/edit products on vendor's dashboard?

    On right top of navigation bar, click on Log in/Register.
    Fill in your email and password (if you're not registered yet please click on the Register button.)
    Select log in as a vendor.
    Then click on log in.
    Once you're logged in click on products.
    Then click on add/edit product.
    Click on edit (if you want to edit).
    Click on new (if you want to add new products).
    Fill in the products details then click on save.
    Click on set price and fill in the price and click on save.
    The last step is to click on post image and click on save.

  • How customers can check out?

    Click on Buy.
    Confirm the product details: name of the item, Quantity, price and total then click on pay and check out.
    Log in or register or check out as a guest.
    Confirm your information and click on Submit order.

  • How vendors can receive payments?

    On right top of navigation bar, click on Log in/Register.
    Fill in your email and password (if you're not registered yet please click on the Register button.)
    Select log in as a vendor.
    Then click on log in.
    Once you're logged in click on Orders.
    Confirm whether the payment has been made then deliver the ordered product.
    Then deliver the product and mark as delivered.